Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well. Please click this link to change your password. As a precaution, however, we recommend that players on North American servers change their password.
CHANGE BATTLENET PASSWORD PASSWORD
We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. We also know that cryptographically scrambled versions of passwords (not actual passwords) for players on North American servers were taken. Based on what we currently know, this information alone is NOT enough for anyone to gain access to accounts. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Some data was illegally accessed, including a list of email addresses for global users, outside of China. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.
We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.Īt this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard.
In a letter to subscribers, Blizzard CEO Mike Morhaime wrote:Įven when you are in the business of fun, not every week ends up being fun. Even so, it’s encouraging users to change their passwords to be on the safe side.
Its password protection technology makes it “extremely difficult” for your password to be extracted, and each one would have to be deciphered individually. Blizzard maintains that even with these details, it won’t be easy for hackers to gain access to your account.
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